Before You Buy

About the Q-Pad

• What is the Q-Pad?
• How does the Q-Pad work?
• Who can use the Q-Pad?
• What is the Q-Pad made of?
• What does the Q-Pad test for?
• I use other types of menstrual products. Is the Q-Pad still for me?

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Placing an Order

• How do I order a kit?
• Can I cancel or update my order?
• Can I get a refund?
• Can I buy the Q-Pad as a gift?
• Is the Q-Pad FSA/HSA eligible?

Shipping

• When will my order ship?
• When will my order arrive?
• How do I track my order?
• My order was marked as delivered, but I haven't received it. What should I do?
• Can I return the Q-Pad kit?